FAQs

Will There Be Any Maintenance? How Do I Keep It Clean?

Artificial grass requires very little maintenance and the frequency of maintenance/ cleaning will be dependent upon the turf use. A pet free low traffic area may accumulate leaves and dust, this would be addressed by using a leaf blower to remove debris and a garden hose, or your existing sprinkler system, work well to remove anything else that may accumulate. If your turf is used by pets, pick up solid waste and urine and residue can be rinsed off with water. Rinse as frequently as needed to avoid odors. We suggest to have your turf area professionally groomed periodically, the frequency needed would be dependent upon the traffic level of your turf. A maintenance plan can be determined with your salesman and adjusted as necessary!

Is Artificial Grass Safe For My Children And Pets To Play On?

Absolutely! Synthetic turf is used in numerous applications such as daycares, playgrounds, animal hospitals and kennels, as well as many homeowners with both children and pets. The fibers used in our artificial grass have no traceable amounts of lead and are also made of a recyclable material. The kids are free to continue playing in the yard and the dogs can roll and play without causing a muddy mess in your backyard!

What Does Artificial Turf Installation Entail And How Long Will It Take?

Each install is unique. A typical residential installation will average 1-3 days from start to finish and this will be determined by numerous factors not limited to yard size, accessibility, and drainage issues. The most basic description of our installation process begins with removing existing aggregate, installing our proven base system, laying the grass followed by infill and a brush up! Your salesman will be able to provide you with a duration time frame when quoting your project.

Does WinterGreen Synthetic Grass LLC Provide A Warranty?

Yes, we offer a one year installation warranty that is detailed in our Installation Agreement Contract. Our artificial grass carries an industry standard manufacturers warranty of 15 years.

How Can I Pay For My Artificial Grass Project?

We accept cash, check, bank transfer and most major credit cards. Most projects will require a deposit to secure your booking with the balance payable upon completion of the work. We also offer financing through Wells Fargo.

Is There A ‘Better’ Artificial Grass Option For My Area?

Yes. Many synthetic grass applications are installed without much regard to the use for the area with the assumption that all turf is the same or there is a very limited variety available. Low activity, mid-level activity, and high traffic areas all have different artificial grass varieties available that would best suit the use. For example, in a low traffic area it can be assumed that the most important thing is the aesthetic of the product. In this scenario you can go with a softer, lower density product that may not be as durable and would be a terrible choice for a high traffic area that requires a stronger, higher density product.